Multi-Stakeholder Interviews to Examine Urban Accessibility
Project Description
To investigate socio-political challenges in addressing urban accessibility for people with disabilities, we conducted a series of interviews and focus groups with key stakeholder groups, including: people with disabilities, caregivers, disability advocates, transit officials, and policy makers. We identify key needs and desires of each group, how they differ, and how they interact with each other in the civic ecosystem to bring about change. We found that people, politics, and money were intrinsically tied to underfunded accessibility improvement projects—without continued support from the public and the political leadership, existing funding may also disappear. Using the insights from these interviews, we explore how technology may enhance our stakeholders’ decision-making processes and facilitate accessible infrastructure development.
- Team
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Jon E. Froehlich · PI
Publications
Visualizing Urban Accessibility: Investigating Multi-Stakeholder Perspectives through a Map-based Design Probe Study
Proceedings of CHI 2022 | Acceptance Rate: 24.7% (637 / 2579)
PDF doi Cite Talk AccessVis Multi-Stakeholder Interviews to Examine Urban Accessibility Accessibility-Infused Maps Project Sidewalk
The Design of Assistive Location-based Technologies for People with Ambulatory Disabilities: A Formative Study
Proceedings of CHI 2016 | Acceptance Rate: 25.0% (600 / 2400)
PDF doi Cite Multi-Stakeholder Interviews to Examine Urban Accessibility Accessibility-Infused Maps Project Sidewalk
Videos
Talks
Related Projects
![Illustration of a multi-story indoor house layout used in the CapNav benchmark. The diagram asks: “Can [AGENT] go from the basement foyer to the top floor rest area?” The basement foyer (START) is at the bottom left, and the top floor rest area (END) is at the top right. Colored paths show different possible routes through labeled areas including Garage, First Floor Hallway, and Elevator. Icons on the left represent four agent types: a wheelchair user (allowed, green check), a quadruped robot (allowed, green check), a human (allowed, green check), and a sweeping robot (not allowed, red X). Red X markers and warning labels indicate constraints such as “Cannot go up stairs” and “Cannot operate elevator,” showing how different mobility capabilities affect route feasibility.](/media/projects/images/CapNav-Thumbnail.png.500x300_q85_box-135%2C10%2C2826%2C1627_crop_upscale.png)
