Multi-Stakeholder Interviews to Examine Urban Accessibility

2015–Present 18

Project Description

To investigate socio-political challenges in addressing urban accessibility for people with disabilities, we conducted a series of interviews and focus groups with key stakeholder groups, including: people with disabilities, caregivers, disability advocates, transit officials, and policy makers. We identify key needs and desires of each group, how they differ, and how they interact with each other in the civic ecosystem to bring about change. We found that people, politics, and money were intrinsically tied to underfunded accessibility improvement projects—without continued support from the public and the political leadership, existing funding may also disappear. Using the insights from these interviews, we explore how technology may enhance our stakeholders’ decision-making processes and facilitate accessible infrastructure development.

Publications

Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility

Delphine Labbé, Yochai Eisenberg, Devon Snyder, Judy L. Shanley, Joy Hammel, Jon E. Froehlich

Disabilities

keywords: urban informatics, urban accessibility, sidewalks, sidewalk assessment, sidewalk equity, ada transition plans

PDF | doi | Citation | Project Sidewalk • Multi-Stakeholder Interviews to Examine Urban Accessibility

Visualizing Urban Accessibility: Investigating Multi-Stakeholder Perspectives through a Map-based Design Probe Study

Manaswi Saha, Siddhant Patil, Emily Cho, Evie Yu-Yen Cheng, Chris Horng, Devanshi Chauhan, Rachel Kangas, Richard McGovern, Anthony Li, Jeffrey Heer, Jon E. Froehlich

CHI | Acceptance Rate: 24.7% (637 / 2579)

keywords: design probes, urban accessibility, geo-visualization, sidewalk accessibility, urban visualization, sensemaking, sidewalk visualization

PDF | doi | Citation | Talk | Project Sidewalk • AccessVis • Multi-Stakeholder Interviews to Examine Urban Accessibility • Accessibility-Infused Maps

Urban Accessibility as a Socio-Political Problem: A Multi-Stakeholder Analysis

Manaswi Saha, Devanshi Chauhan, Siddhant Patil, Rachel Kangas, Jeffrey Heer, Jon E. Froehlich

CSCW

keywords: urban informatics, urban accessibility, sidewalk assessment, sidewalk accessibility, policy, civic tech, socio-political challenges, disability rights

PDF | doi | Citation | Talk | Project Sidewalk • Multi-Stakeholder Interviews to Examine Urban Accessibility